I am looking to build meaningful and lasting relationships between your company and your customers

https://youtu.be/MNTxa06l23Q

Customer Success and Operations

👋 I’m Charles Hoyt

I got some of my first professional experience while working as the social media point person in a small start-up microgreens farm and being a chef at a busy restaurant.

Over my time in the food service industry, I went from working as a dishwasher to being a chef, training and managing a small team at a fast-paced restaurant. I attribute that growth to my hard work and insistence to never give up. Given the trust of my superiors, I used my proficiency as a team leader to manage a successful and productive team.

While at the microgreens farm, I gained experience in scouting potential clients, sales, and customer relations, as well as running their social media presence.

I am an enthusiastic and hardworking individual who is proficient in web design, leadership, communication, and writing.

If you want someone on your team who’s as excited to grow as you are in, shoot me a line!

What I can do for you:

<aside> 👇 Below are some of my top projects, tech tools, and experiences on display!

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📜 Projects

I built a customer success platform for Keeper

🌪️  I learned what makes a successful customer success platform and then built one for an existing company

How I used my experience as a fishmonger to build skills in a Customer Success role

🗣️  Taking what I learned on the job and utilizing it in a seemingly different role type.

Three things that I learned in my experience as a line cook that helps my writing

🌟  How I took past work experience and use it in my day-to-day writing

Thinking constructively when faced with rejection in Sales

👩‍🦱  Staying positive in the face of rejection! Build from your mistakes!


🛠 Tech Stack

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Zendesk

Watch me prove it here.

Mail Chimp

Watch me prove it here.

Trello

Watch me prove it here.

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Hunter.io

Watch me prove it here.

Zapier

Watch me prove it here.

ChurnZero

Watch me prove it here.


👩🏻‍💻 Experience